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Power Platform Community / Forums / Power Apps / Connection to the Shar...
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Connection to the SharePoint data is randomly lost

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Posted on by 19

Hello,

 

I have a connection to SharePoint list. The connection gets lost often and reconnects after some hours. This is really frustrating as i am not sure what is the reason behind this activity. When i try to refresh the connection it says "Try Again". Please advice. This is really a critical issue. 

 

Thanks,

Mitali

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  • Verified answer
    v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @mitalidesai ,

    Based on the issue that you mentioned, I think this issue may be related to SP List connection in your app.

     

    Please consider re-create a new connection to SP List from your app, then save and re-publish your app, check if the issue is solved.

     

    Please also make sure your network is in a good condition. The Network state would also affect the SP List connection in an app.

     

    If the issue still exists, please consider clear cache of your browser, then re-generate a new app based on your SP List data source, then check if the issue is fixed.

     

    Best regards,

  • Verified answer
    mitalidesai Profile Picture
    19 on at

    Hi @v-xida-msft ,

     

    Appreciate your prompt response. When i tried to create the new connection after deleting an existing one, it gave an error "Data did not load correctly". It does not allow me to create a new connection. But after making several attempts i was able to create connection. This is so random that i can hardly say what is the root cause for this issue. 

    Also, i am facing similar issue (connection to data source) with MS Flow. It says invalid connection when i am using a SharePoint connector. Any help to get a permanent solution to this would be appreciated. These issues are hindering my development tasks. 

     

    Thanks,

    Mitali

  • v-xida-msft Profile Picture
    Microsoft Employee on at

    Hi @mitalidesai ,

    Currently, I could not reproduce your issue on my side. If you want to get further help in this issue, please consider submit an assisted support ticket through the following link:

    https://powerapps.microsoft.com/en-us/support/pro

     

    In addition, please also consider take a try to re-store your app to previous version, then re-create a new connection to your SP List from your app, then save and re-publish your app, check if the issue is fixed.

    More deetails about restoring app to previous version, please check the following article:

    https://docs.microsoft.com/en-us/powerapps/maker/canvas-apps/restore-an-app

     

    Best regards,

  • mitalidesai Profile Picture
    19 on at

    It was a network related issue.

     

    Thanks,

    Mitali

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