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[ISSUE] Can't clear lookup field in customized SharePoint form anymore

Posted on by 1,594

Hello all,

Since not so long ago (unfortunately I can't say if it's a few days or a couple of week, but no more that's for sure), lookup fiels in customized SharePoint forms cannot be cleared anymore:

clear-lookup-bug.gif

Anyone has noticed this yet ?

Dear PowerApps Team: when will this issue be fixed ?

This is pretty urgent as our customers cannot clear their lookup fields for the moment.

Thanks,

Emmanuel

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  • Verified answer
    R3dKap Profile Picture
    R3dKap 1,594 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    Hi all,

    I just got a reply from the support team. The solution is to enable the Formula level error management option on the customized form:

    formula-level-error-management.png

    I just tested it on my side and it works fine.

  • R3dKap Profile Picture
    R3dKap 1,594 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    Hi @Keerthi17,

    Thanks for asking... Looking back in my email history, I saw that MS Support team responded to me saying that they would close the ticket as (and I quote) "...the issue was resolved by you.". This is totally wrong since I only provided a workaround, not a solution. So the issue is still present. I sent an email (on the 21st of January) to the Support Team explaining this but I didn't get any response.

    I just replied a few seconds ago to ask for news on this issue. I think I'll even create a new support ticket for this...

  • Keerthi17 Profile Picture
    Keerthi17 3 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    Any Updates on this issue please?

  • R3dKap Profile Picture
    R3dKap 1,594 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    FYI, MS support escalated the issue to the PowerApps team and comes back to me as soon as the've been updated on it.

    I'll keep you guys posted right here...

  • R3dKap Profile Picture
    R3dKap 1,594 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    Posted a ticket to the PowerApps Support. Ticket number is: 119103122001877. I'll keep you posted when I have news...

  • iAm_ManCat Profile Picture
    iAm_ManCat 1 on at
    Re: [ISSUE] Can't clear lookup field in customized SharePoint form anymore

    Just done a test - yes, I see the same action on LookUps - No clearing when using a Customized SharePoint List PowerApp.

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