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Power Platform Community / Forums / Copilot Studio - Publish & Channel Management / Facing issues when dep...
Copilot Studio - Publish & Channel Management
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Facing issues when deploying and testing copilot custom agent in Teams Channel

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Posted on by AB-14010620-0 4
I have built a custom Copilot Agent that generates a 'Point of View' for the company name provided by the user. I have published the agent from Copilot Studio and added it to a Teams channel for testing. However, despite enabling the 'Conversation Starter Message' topic, the starter message is not appearing. Additionally, the updated version of the agent takes a bit of time to reflect when testing in Teams. Could you kindly provide guidance or assistance in resolving these issues?
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Teams
  • AB-14010620-0 Profile Picture
    AB-14010620-0 4 on at
    Facing issues when deploying and testing copilot custom agent in Teams Channel
    Hello @SaiRT14,

    I have followed your suggestions and ensured that the Conversation Starter topic is enabled. I also re-added the agent in Teams after clearing the cache. However, after integrating the agent into the Teams channel, the starter message does not appear. The starter message topic only triggers when the user starts the conversation.

    I have attached screenshots showing the agent's behavior in both Copilot Studio and the Teams channel.

    Could you please help me check if I am missing any steps or if there is an issue with deploying the agent in the Teams channel?





     

  • Verified answer
    SaiRT14 Profile Picture
    SaiRT14 1,961 Super User 2025 Season 1 on at
    Facing issues when deploying and testing copilot custom agent in Teams Channel
     
    For the starter message issue, ensure it is enabled and re-add the agent to the Teams channel after clearing the cache.
    For the update delay, consider re-importing the app package or waiting for Teams to propagate the updates.
     
    thanks

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