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Power Platform Community / Forums / Power Automate / Error in Forward an em...
Power Automate
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Error in Forward an email (v2)

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I am creating a cloud Flow using my own account when a new email arrives in a Shared Mailbox. All the processing works OK, but at the end I want to forward the email to others including myself.

 

I use Forward an email (v2) and use Message ID from trigger body.

 

If I provide Original Mailbox Address as Shared Mailbox then I get error as: The specified folder could not be found in the store.

 

If I don't provide Original Mailbox Address, then Flow keeps retrying against BadGateway.

 

To check if I have permission, I created another Flow, Manually Trigger Flow -> Get email (v2) and provide static message ID that I used in previous Flow and provide Shared Mailbox address under Original Mailbox Address - this works!

 

Further to check permissions, I create created another Flow, Manually Trigger Flow -> Send email (v2) and use To as my own email address and From as Shared Mailbox address - this works!

 

Can you please help in getting Forward an email (v2) working please.

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  • VictorIvanidze Profile Picture
    13,083 on at

    Could you show your flow?

  • SimonSmith84 Profile Picture
    112 on at

    Hi, 

     

    I'm having the exact same issue. 

     

    I have a flow that sends an automated email to a customer, I then use "Get Emails" to retrieve the message ID of that email. 

     

    If a field isn't updated x amount of time later, it's supposed to forward the email. If I leave this field (Original Mailbox Address) blank: 

    SimonSmith84_0-1652972429793.png

    then it forwards successfully from my own email account. If I input the shared mailbox address the original item was sent from, then i receive the 'bad gateway' error. 

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