Hello everyone,
I've been building a Tablet app to compliment the HelpDesk Ticket template linked to the same Sharepoint data lists.
It reads all Tickets correctly, allows me to view all fields as data cards and even allows me to edit and submit the form as an edit - and saves successfully.
The million dollar question is - Why does it not allow me to create a new ticket? I have a new form linked to the SharePoint List data.
I have copied most parameters (to my knowledge) side-by-side from the original template into my custom tablet equivalent.
As mentioned earlier - I can even edit and save the changes correctly to existing tickets. For some reason it is making new entries in the SharePoint that seems to be the issue.
NewTicketForm
DataSource - 'Service Central v2'
OnSuccess - ResetForm(NewTicketForm);Navigate(ConfirmSubmitScreen,None)
OnFailure - ResetForm(NewTicketForm);Navigate(FailureSubmitScreen,ScreenTransition.None)
FormMode - FormMode.New
SaveButton
OnSelect - SubmitForm(NewTicketForm)
NewTicketScreen (Parent Screen holding the form)
OnVisible - Set(NewTicketID,Concatenate("AH", Text(Now(),"[$-en-GB]yyyymmddhhmmss")))
NewTicketIDLabel - NewTicketID