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Portal User Business Unit

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Posted on by 5by5T

Hello,

Is it possible to update the Business Unit of a portal user? Currently by default portal users are going to the root business unit. It sounds like I can't change that by default, but I'm hoping I can change it afterwards using Power Automate, or even manually adjusting it. Is this possible? I can't seem to edit it or adjust it at the moment but perhaps it's a setting I need to change?

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Power Apps portals

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ragavanrajan 7,044 Most Valuable Professional on at

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Hi @5by5T

Yes, you are right by default users will be assigned to the default business unit. Adding reference below

Also to change the business unit either please look at the below official docs.

https://docs.microsoft.com/en-us/power-platform/admin/create-edit-business-units

Hope it helps.
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5by5T 40 on at

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Thanks for responding. I have seen this documentation yes, but it doesn't address portal users. They don't show up in the regular User's list. I use Azure B2C, once they are verified the user is stored in the Contact table. When I go to change their Business Unit, it will not allow me to. So I am hoping there is a way around this.
Fubar 17 Super User 2026 Season 1 on at

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Change the Owner of the Contact to the Business Unit's Team (having given the Team sufficient security role privileges to own the Contact records) or a new Team in the BU or a User in the BU.

You would need to do the Assign either by Workflow, Plugin, Flow, Manually depending on what you need.