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Hosted (preview) RPA bot groups always fail the next day

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Posted on by gabriel_ilx

When setting up and using Hosted RPA bots by Microsoft, the machine group will work on the day it's been setup, but completely fail on the next day until I create a completely new machine group and target my flows on the new group. Anyone experience issues similar to this? The error:

"There's an issue starting your desktop flow. Check for errors and try running it again."

The error details:

"The hosted RPA bots group could not run any flow, you may use a different one."

Screenshot 2022-09-02 082544.png

While it ran fine just a day ago:

Screenshot 2022-09-02 082652.png

Categories:

Power Automate Desktop

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gabriel_ilx 30 on at

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I'm also getting "Test connection failed. Details: The provisioning of your hosted RPA bots has failed. Correlation id: 5c85cd42-05ff-4263-8805-a57d99eafb47."
Patrick2424 31 on at

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Same here. Is this a preview thing?
kenseongtan Microsoft Employee on at

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Hey everyone, thank you for sharing your experience. We have recently fixed a bug that we believe is related to this issue. There's not much you can do at the moment, but I will drop an update here when the fix is pushed to production and hopefully this will resolve the issue.
gabriel_ilx 30 on at

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Hi! Thanks for letting us know it’s a known issue and being worked on. Is there an ETA for when the fix hits production?
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kenseongtan Microsoft Employee on at

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Hey @gabriel_ilx & all,

The fix has been pushed to production now. If you were facing this problem, you can create the hosted machine group, and hopefully now you won't face a failing machine group the day after.

Please report back if you're still facing this problem.

Thank you!
gabriel_ilx 30 on at

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Thanks! Looks like the push came through and it's working for me now.
MattJimison 579 Most Valuable Professional on at

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The fix recently pushed by Microsoft worked for me as well - thank you.
MikeAutomates 53 on at

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Hi,
I am facing the same issue. After Hosted Group creation and running flow in unattended mode, everything went right. But after that the hosted group started to fail, losing the connection:
gabriel_ilx 30 on at

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This also started happening to me again as of last week, while it had been working since 2 months ago. Just redid my Bot Group and running a flow now to see if that solves it (and stays solved). I noticed the setup and options have changed a lot, maybe that's why it broke again with older groups?
MikeAutomates 53 on at

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I was trying a lot of VM combinations (windows versions, vm settings,etc.), regions, etc. It always filing for me.