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Need Assistance with Loop Back Error

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Posted on by Community Power Pla... Microsoft Employee

Hello All,

We are running into an issue where a PAD flow is shared with a business user as "User" only access. When the user runs the shared flow with their own installed version of PAD from the "Shared with Me" section, the flow will get to step 59 where it is visibly interacting with the application, but then throw an error for step 4 where it is opening an excel instance (which visibly opened before even launching the application).

The flow works as expected on the dev's machine, our next step is to have the business user run from cloud portal, but we would like some insight on this error in case running from cloud portal does not resolve the loop back error.

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Power Automate Desktop

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MichaelAnnis 5,727 Moderator on at

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What is the error?

is this a “Launch Excel” vs “Attach to Excel” issue?

it may help to share the error and any pieces of the flow relatable to the error you are getting.
Community Power Pla... Microsoft Employee on at

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From what I understand as a third party contractor for a financial institution I am not allowed to post snippets of the flow, however the steps that "errors" will either have the "Launch Excel" error message or the "Attach Excel Error" depending on if the Excel workbook was open during the launch of the flow or not, as it is coded to attach the excel if it is open or launch it if it isn't.

The problem always occurs at step 59 on this user's desktop, and there are no excel activities when it gets to that step, as all excel data was extracted into a data table.