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Power Automate
Suggested Answer

Can't sign into PAD

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Posted on by 4
When I start PAD, it shows "signing in" and is stuck on that animation. Restarting the machine did not help. Any ideas?
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  • Suggested answer
    trice602 Profile Picture
    16,679 Super User 2026 Season 2 on at
    Hi,
     
    Here's some quick options to try:
     
    My preferred option is to open up Task Manager and cancel any running Power Automate services.  Make sure to also check running services, not just running Applications.  Relaunch.
     
    If that doesn't work, you may have a store version and a direct installed version on your machine which can cause application issues.  Uninstall one or both and reinstall.  Store version automatically updates (ok for non-production environment work and/or light power automate projects).
     
    This has typically resolved any issues I have had over the last 3 years with launch issues.
     
    ------------------------------------------------


    ⭐ If this was helpful, please like and/or mark as a verified answer to help others find this too!


    Always glad to help! 💯💯💯💯💯

    Tom 

    Follow me on LinkedIn - Thomas Rice, PMP | LinkedIn

     

     
  • BR-27101540-0 Profile Picture
    4 on at
    A support person did get back to me. It seems the version being downloaded does not have the runtime for whatever reason. Here's a screenshot of the install and one from website showing the runtime should be there. Don't know why the download does not include the runtime. But without it, this app will not run.
  • trice602 Profile Picture
    16,679 Super User 2026 Season 2 on at
    Hey there!
     
    I am following up on this post can't sign into pad in this category power automate desktop from 10/27/2024.  I know the post is a little older, but it is a common question here so wanted to take a moment and follow-up. I see there have been 2 replies and 1 likes and asking if your question has been answered.  If so, please help the community out by completing one or more of the following actions!  Thanks in advance!
     
    Easy as 1-2-3 ‼️💯⭐😎🆒🙏
     
    1) Mark a reply as a verified answer - this is essential, and it helps others with the same general question find this thread. ✅
    2) You can also mark one of more replies as a verified answer.  Please take a moment and give the author credit for volunteering their time. ✌️
    3) Like one or more replies.  Kudos always greatly appreciated! 👍
     
    Pro tip:  if you found your own solution or workaround, feel free to add a reply to your own post and mark it as the solution too!  The goal is to get this thread marked with a verified answer by anyone that finds one or more replies helpful!
     
    Again, thanks in advance for reading and responding, always glad to help!  Tom 💯💯💯💯💯
  • trice602 Profile Picture
    16,679 Super User 2026 Season 2 on at
    If I can help with anything else please let me know or tag me in a future post, I enjoy reading and answering questions.  Always glad to help!  Tom 💯💯💯💯💯

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