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Power Platform Community / Forums / Copilot Studio / Danish language suppor...
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Danish language support issue

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Posted on by 15

Hi Community,

I have created two Copilots in Copilot Studio. They both generate answers based on an uploaded Word document. One Copilot is in Danish and gets knowledge from the attached file 'HåndbogEksempel.docx', while the other Copilot is in English and gets knowledge from the attached file 'HandbookExample.docx'. The documents have the same content except one is in Danish and the other is in English.

When I test my two Copilots with the same ten questions in Danish and English respectively, my Danish Copilot can only find the correct answer in the document about half of the times, while my English Copilot can find the correct answer every time. Danish should be ready to use (see language support documentation: Chat-based copilot language support - Microsoft Copilot Studio | Microsoft Learn), so why is my Danish Copilot performing so bad?

Here is my two sets of ten questions for my Danish and English Copilot:

Hvad er missionen for Bank XYZ?
Hvad er kerneværdierne for Bank XYZ?
Hvad er adfærdskodeksen for medarbejdere hos Bank XYZ?
Hvilke fordele er der tilgængelige for medarbejdere hos Bank XYZ?
Hvad er medarbejderhjælpeprogrammet hos Bank XYZ?
Hvilke muligheder for professionel udvikling er der tilgængelige for medarbejdere hos Bank XYZ?
Hvilke nøglepolitikker og procedurer bør medarbejdere hos Bank XYZ være opmærksomme på?
Hvad er medarbejdernes rettigheder og ansvar hos Bank XYZ?
Hvad er dresskoden for medarbejdere hos Bank XYZ?
Hvad er politikken for tilstedeværelse og punktlighed hos Bank XYZ?

What is the mission of Bank XYZ?
What are the core values of Bank XYZ?
What is the code of conduct for employees of Bank XYZ?
What benefits are available to employees of Bank XYZ?
What is the employee assistance program at Bank XYZ?
What professional development opportunities are available to employees of Bank XYZ?
What are the key policies and procedures that employees of Bank XYZ should be aware of?
What are the employee rights and responsibilities at Bank XYZ?
What is the dress code for employees of Bank XYZ?
What is the policy on attendance and punctuality at Bank XYZ?

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  • peterswimm Profile Picture
    Microsoft Employee on at
    Can you please create a support ticket to look into this? https://learn.microsoft.com/en-us/microsoft-copilot-studio/fundamentals-support

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