I would like to create a workflow for a notification e-mail if some job assign to specific staff is overdue. As the overdue time is after 20 minutes of creation. I would like to set a flow that will trigger after 20 minutes a new item is added on a share point list.
This is my setting:
When an item is created(trigger)>schedule delay(for 20 minutes)
What I want to do on the flow is, if the status of the list does not change to Resolved, I will send an email to the assigned staff(after 20 minutes of creation, and check every 10 minutes if still not yet resolved send a second email.
First reminder setting:
When an item is created(trigger)>schedule delay(for 20 minutes)>get item>add condition(if status is equal to Resolved), (if no)send an email. And tested ok.
Then I need a notification email every 10 minutes if the case not yet resolve after the first 20 minutes.
My setting is:
add condition(if status is equal to Resolved), (if no)send an email. > get item>Do until>Delay 10 minutes>get item>send an email.
My do until setting is Status is equal to Resolved. And all my get item setting is from the ID.
I can receive all the email but the flow failed to stop even the Status change to Resolved. May I know what is going wrong? When I test the flow, it show all pass but just I found it cannot stop even I change the case status to resolve.
