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Power Platform Community / Forums / Power Automate / Cloud connector call f...
Power Automate
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Cloud connector call failed with status code 'Bad Request'

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Posted on by 7
I am facing a Cloud connector call failed error. Below are the details of the error.
The flow is to read an excel file that has email addresses from a column and send an outlook email to these emails as recipients. The first 6 rows of excel data is read and executed on FOR and IF conditional Loops. While reading 7th row of excel it fails with Cloud connector call failed error. There is nothing wrong with data (especially email recipients are valid) in the excel. It just doesn't run after reading 6th row.
 
 
Correlation Id: 6061476e-a344-4f28-8949-875ea033d946
Additional info:
{
  "StatusCode": "400",
  "Message": "",
  "Body": {
    "status": 400.0,
    "message": "One or more recipients are invalid.\r\nclientRequestId: b3621c80-4fc1-4c55-9dbc-9e44c98f3b64,3eefa617-cfd5-4968-ab2c-3e7a33120b5c\r\nserviceRequestId: 82c02b1c-9af6-7640-7afc-fdf372176544",
    "error": {
      "message": "One or more recipients are invalid.",
      "code": "ErrorInvalidRecipients",
      "originalMessage": "At least one recipient is not valid., Recipient '\"\"' is not resolved. All recipients must be resolved before a message can be submitted."
    },
    "source": "office365-ne.azconn-ne-002.p.azurewebsites.net"
  },
  "Headers": {
    "Pragma": "no-cache",
    "Cache-Control": "no-store, no-cache",
    "Date": "Fri, 14 Nov 2025 15:50:48 GMT",
    "Set-Cookie": "ARRAffinity=c85838fcf7ee5278cd880b7886ac6709900e8967f551e575ce4342d3d993c719;Path=/;HttpOnly;Secure;Domain=office365-ne.azconn-ne-002.p.azurewebsites.net ARRAffinitySameSite=c85838fcf7ee5278cd880b7886ac6709900e8967f551e575ce4342d3d993c719;Path=/;HttpOnly;SameSite=None;Secure;Domain=office365-ne.azconn-ne-002.p.azurewebsites.net",
    "Strict-Transport-Security": "max-age=31536000; includeSubDomains",
    "x-ms-islandgateway": "_prdil103weugb0_7",
    "x-ms-igw-tracking-id": "351f8946-62f2-43a9-92fa-2d1a144dfa8d20251114155048_prdil103weugb0_7",
    "mise-correlation-id": "dab94a18-b531-49ae-8f40-962ad00879a9 aab657d9-8998-4c7c-9746-59554a144fc6",
    "x-ms-ppapigateway": "_prdil103weugb0_5",
    "x-ms-gateway-clusters": "prdil103weu",
    "x-ms-request-id": "82c02b1c-9af6-7640-7afc-fdf372176544",
    "x-ms-user-agent": "PowerAutomateLocal/2.62.00161.25297",
    "X-Content-Type-Options": "nosniff",
    "X-Frame-Options": "DENY",
    "x-ms-environment-id": "a8cd97cd-f6b9-e0bf-8269-cdad29b6645b",
    "x-ms-tenant-id": "1ba96001-94f4-4b33-87f4-2213d364791f",
    "x-ms-dlp-re": "SendEmailV2|False",
    "x-ms-dlp-gu": "-|-",
    "x-ms-dlp-ef": "-|-/-|-|-",
    "timing-allow-origin": "*",
    "x-ms-apihub-cached-response": "true",
    "x-ms-apihub-obo": "false",
    "x-ms-plex-failed": "true",
    "x-ms-failure-cause": "Apim",
    "x-ms-correlation-request-id": "6061476e-a344-4f28-8949-875ea033d946",
    "x-ms-correlation-id": "6061476e-a344-4f28-8949-875ea033d946",
    "x-ms-flow-mobile-ios-version": "1.3.0",
    "x-ms-flow-routing-request-id": "WESTEUROPE:20251114T155049Z:3eefa617-cfd5-4968-ab2c-3e7a33120b5c",
    "x-servicefabric": "NoRetry",
    "x-ms-service-request-id": "351f8946-62f2-43a9-92fa-2d1a144dfa8d",
    "x-ms-activity-vector": "00.01.00",
    "Server-Timing": "x-ms-igw-upstream-headers;dur=1450.7,x-ms-igw-req-overhead;dur=0.4"
  }
}


 
I have the same question (0)
  • Suggested answer
    Michael E. Gernaey Profile Picture
    52,970 Super User 2025 Season 2 on at
    Cloud connector call failed with status code 'Bad Request'
     
    In this case its pretty straight forward (although the resolution may not be) that the string which represents the users is not valid when it gets read by PAD to it fails.
     
    Just like in Cloud flows you should add in code to do the following
    --output the value of the email before you attempt to use it, when I do this in cloud i wrap the value in -- and -- in the front and back so I can see if there are any weird characters or spaces.
     
    --the above will also show you what its attempting to use so you can tell right away if its bad
     
    --after checking the values, make sure you do not have any spaces etc and or if you found the issue good, but this happens a lot where there trailing or end spaces or weird characters hence the request above. Use trim to make sure, but again, don't use that in the first test, just spit the value out to either a log file or Display message so you can see it.
     
    Something is wrong with how its reading the data, or something in the data even though it looks good.
     
    If you check the above it will show you right away.
     

    If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.

    Thank you!
    Sincerely, Michael Gernaey
  • GK-05052047-0 Profile Picture
    7 on at
    Cloud connector call failed with status code 'Bad Request'
    Hi @Michael E. Gernaey,
    Thanks for your reply. I am new to the Powere Automate Desktop.

    Can you please be more specific about the below solution? I am not able understand and try this solution out in my flow. There is nothing wrong in data but setting variables. Let me know if you need more details of the variables defined.
     
    Just like in Cloud flows you should add in code to do the following
    --output the value of the email before you attempt to use it, when I do this in cloud i wrap the value in -- and -- in the front and back so I can see if there are any weird characters or spaces.

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