web
You’re offline. This is a read only version of the page.
close
Skip to main content
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Launch Outlook in "new...
Power Automate
Unanswered

Launch Outlook in "new" Outlook

(0) ShareShare
ReportReport
Posted on by
I have moved over to the new Microsoft outlook 365. I had a pre existing PAD flow that would download attachments from emails and save them into a shared drive. When I try to run this job, it still tries to open up my old Outlook that is incredibly slow. Is there any way to force it to open new Outlook? I saw there are 365 actions but I don't see anything that launches the application or how to have it download attachments from a specific outlook folder.
I have the same question (0)
  • sannavajjala87 Profile Picture
    166 on at
    Launch Outlook in "new" Outlook
    Hi,
     
    you can’t force that existing PAD flow to use “new Outlook” – the classic Outlook actions in Power Automate Desktop only know how to talk to the old, COM-based Outlook (classic). The new Outlook is basically a web app and doesn’t expose the same automation hooks, so PAD falls back to opening the old client.
     

    If the flow is critical and you don’t want to rewrite it right away:

    • Keep Outlook (classic) installed alongside new Outlook.
    • Let PAD use the classic client only for that automation.
    • You can keep using new Outlook for your day-to-day email.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Automate

#1
Tomac Profile Picture

Tomac 497 Moderator

#2
Michael E. Gernaey Profile Picture

Michael E. Gernaey 477 Super User 2025 Season 2

#3
chiaraalina Profile Picture

chiaraalina 242

Last 30 days Overall leaderboard