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Error message when trying to edit with entity form pop-up: The record you are looking for couldn't be found.

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Posted on by Community Power Pla...

Hi,

I'm having an issue with editing from a subgrid. When the pop-up opens I receive the message: The record you are looking for couldn't be found.

I have the following list (subgrid within a form). When I click on the name the edit pop-up opens with the error message.

I don't think its a permission issue because it works when I let the user redirect to a different page with the form instead of using the pop-up. At the moment the edit form uses query string as record source type, but I can't find a way to put the ID in the URL. The other record source types don't seem to work either.

Any help? Thanks.

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OOlashyn 3,496 Most Valuable Professional on at

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Hi @Anonymous,

Can you share the screenshot with your edit action configuration?

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Community Power Pla... on at

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Hi @OOlahyn,

This is the edit form I open in the pop-up:

This is the subgrid entity form metadata from where I would like to reach the form:

When I select Webpage for Target Type it opens a new page and it works fine. When I select Entity Form it opens the pop-up with the error message as seen in a screenshot in my original post.

Thanks for helping.

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OOlashyn 3,496 Most Valuable Professional on at

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Ok, so this is for subgrid on the form not on the list. Can you try to change the record id query string to "id" instead of your custom value on both basic form and on metadata?

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Community Power Pla... on at

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@OOlashynThank you very much. That fixed it indeed.

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